KYC & AML Policy

At 1win, we are committed to maintaining a secure, transparent, and legally compliant environment for all users. As part of this commitment, we strictly follow international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards designed to prevent financial crime, fraud, terrorist financing, and the misuse of online platforms for unlawful activities.

Our compliance procedures are based on globally recognised regulatory principles and are continuously updated in accordance with evolving legal and security requirements. We reserve the right to apply additional verification measures whenever necessary to protect our platform, our users, and the integrity of financial transactions conducted through our services.

Anti-Money Laundering Commitment

Money laundering refers to any process intended to conceal the illegal origin of funds or assets in order to make them appear legitimate. This may include transferring, converting, hiding, or using proceeds obtained through criminal activity.

1win maintains a zero-tolerance approach toward money laundering, terrorist financing, fraud, identity theft, and other forms of illegal financial behaviour. Any activity that appears suspicious, deceptive, or inconsistent with standard user behaviour may be subject to review by our compliance team.

Where required by applicable laws or regulatory obligations, we may suspend transactions, restrict account functionality, freeze balances, or report suspicious activities to authorised authorities without prior notice to the user. Such measures are implemented solely for compliance and security purposes.

User Responsibilities

By registering an account and using our services, users confirm and agree to the following:

• All information provided during registration and verification is accurate, complete, and up to date.
• Funds deposited or used on the platform originate from legitimate and lawful sources.
• The account will not be used for any activity connected to money laundering, fraud, financial crime, or other prohibited conduct.
• Users agree to cooperate with compliance procedures and provide requested documentation when required.

Failure to comply with these obligations may result in temporary or permanent account restrictions, declined transactions, or additional verification requests.

Know Your Customer (KYC) Verification

To ensure a secure environment and comply with regulatory standards, 1win may require users to complete identity verification procedures at any stage of account activity.

The KYC process helps us:

• Verify user identity
• Prevent fraudulent activity
• Protect accounts from unauthorised access
• Ensure compliance with legal and financial regulations
• Maintain the integrity of our payment systems

As part of the verification process, users may be asked to provide the following information:

• Full legal name
• Date of birth
• Residential address
• Contact information
• Source of funds

In certain cases, supporting documents may also be requested.

Documents That May Be Requested

To verify identity and payment methods, our compliance team may request copies or photographs of the following documents:

Proof of Identity

• Government-issued passport
• National identity card
• Driving licence (where accepted)

Proof of Address

• Utility bill
• Bank statement
• Government-issued correspondence issued within the last three months

Payment Verification

• Bank card verification
• Bank statement related to the payment method used
• Screenshots or confirmations of electronic payment systems

All submitted documents are processed securely and handled in accordance with applicable privacy and data protection regulations.

Transaction Monitoring and Risk Assessment

1win continuously monitors account activity and transaction patterns to identify unusual, high-risk, or potentially suspicious behaviour. Automated systems and internal compliance procedures are used to assess risk levels associated with deposits, withdrawals, payment methods, and account activity.

Enhanced verification measures may be applied in situations involving:

• Unusual transaction volumes
• Inconsistent account activity
• Multiple payment methods
• High-risk jurisdictions
• Security concerns or fraud indicators

Our compliance team reserves the right to request additional information whenever necessary to complete internal reviews.

Data Protection and Confidentiality

All personal and verification data submitted during KYC procedures is stored securely and treated as confidential. Access to such information is restricted to authorised personnel only and is processed in accordance with our Privacy Policy and applicable data protection laws.

User information may only be disclosed to regulatory bodies, law enforcement agencies, or authorised institutions where legally required.

Commitment to a Safe Environment

Financial security and responsible compliance are essential parts of maintaining a trustworthy platform. By cooperating with KYC and AML procedures, users help create a safer environment for all participants and support international efforts to prevent financial crime.

1win remains committed to maintaining high standards of transparency, security, and regulatory compliance across all areas of platform operations.